Shipping policy agreement

 

Thank you for choosing Nosesecret! We're committed to providing you with the best experience possible, including a seamless shipping process. Please read the following information regarding our shipping policy:

 

1. Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the following business day. 

2. Shipping Methods and Carriers:

We offer several shipping options to meet your needs, including standard and expedited within the US.
Our primary shipping carriers are United States Postal Service (USPS)  For domestic and International orders.

We also use Global Post "Door to country " shipping service to reduce shiping costs. 

3. Shipping Rates:

Shipping rates are calculated based on the destination, package weight, and selected shipping method.
Shipping rates will be displayed at checkout before the completion of your purchase.

4. Estimated Delivery Time:

Delivery times vary depending on the shipping method and destination.
Estimated delivery times are as follows:

 

Domestic US Standard Shipping: 3 to 6 business days
Domestic Priority Mail shipping: 2 to 3  business days
International Shipping:  20 to 30 business days (may vary based on customs clearance)

5. Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information.
You can track your order using the provided tracking number at www.usps.com 

6. Shipping Restrictions:

We currently  ship to addresses in the United States and its territories. 

Wealso ship to a selected number of countries . See list here 

7. Customs and Duties:

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
Customers are responsible for any customs charges or import duties applied to their orders.

8. Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Shipping Delays:

While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.
We will do our best to notify customers of any significant delays affecting their orders.

10. Order Tracking and Support:

If you have any questions or concerns about your order, please contact our customer support team at Customercare@nosesecret.com  or call us  or text us at +1 201-266-0077
Our customer support team is available Monday through Friday, 10am  to 5 pm to assist you with tracking your order or resolving any shipping-related issues.

11. Returns and Exchanges:

For information on our return and exchange policy, please refer to our Returns & Exchanges Policy page.

12. Changes to Shipping Policy:

We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Nosesecret, you acknowledge and agree to our shipping policy outlined above.

If you have any further questions or need assistance, please don't hesitate to contact us.

 

Thank you for choosing Nosesecret!