SHIPPING - FAQ
We strive to ship all orders within 24 to 48 hours
We do not ship on Saturdays, Sundays or on any U.S. Holiday.
1. How much are your shipping charges?
Our shipping services are highly affordable. We offer FREE SHIPPING on all orders over $20 in the United States and other US territories including Virgin Islands and Puerto Rico. Here is a detailed chart of our domestic and international charges.
Below is the most up to date list of new shipping prices from the US Postal Service; effective January 20th of 2020
SERVICE |
DOMESTIC (UNITED STATES territories/ tracking available)
|
INTERNATIONAL (INCLUDING CANADA) |
FREE SHIPPING |
Any order of $20+ |
Any order of $59 + |
FIRST CLASS |
$4.50 3 to 5 days delivery NYC Metro area 2 to 3 days delivery (Ships within 24 hours ) |
$10.50 -International Economy Shipping with Global Post -3 to 4 weeks Delivery -Provides tracking From $13.50 - USPS Fist class Parcel -2 to 3 weeks delivery. Delivery confirmation for These countries only No tracking for the rest of the world |
PRIORITY MAIL |
$8.50 ( 2 to 3 days delivery) |
Global Post Standard 6 to 10 days delivery. Service Temporarily suspended. Contact us for further accommodation.
|
EXPRESS MAIL |
$24.95 Overnight for most cities in the US. 2 days delivery for selected regions(includes Saturday delivery. No Sunday)
|
Service Temporarily suspended. Contact us for further accommodation.
|
SHIPPING FAQs* In order to make international shipping more affordable we offer Economy International rates through Global Post.
Delivery usually take 3 to 4 weeks depending on the local processing facility. Additional delays may occurred if package needs to clear customs or if customs requires the buyer to cover customs fees.
Where do you ship from?
We ship all orders from the United States , Fort Lee , NJ So if you are shipping to the NYC metro area packages are usually delivered with 2 to 3 days with first class parcel.
Can I ship my order to a different address?
For first time buyers we ship to the billing address only, which is the address associated to the credit card on file or Paypal account to avoid claims of unauthorized charges . I you choose a different address expect shipping delays while we complete manual verification.
3. Does the company name show on shipping label?
We understand privacy is a very important issue . Therefore to maintain the confidentiality of your order, we keep our packaging discreet. We don’t write the name of the product on the domestic shipping label. However, on international orders, we write "cosmetic " as it is required by the international custom officials.
4. Does Nose Secret ship international?
Yes, we do ship worldwide. However, we reserve the right to ship to countries if delivery process had posted issues in the past.
Packages are sent via Global Post . A customs ID number will be email to the customer after shipping as proof of shipment.
There are some countries that require payment of custom duties and taxes for products imported from the US of any value . Such charges are not included in the Nose Secret order price, therefore when package arrives, the buyer have to clear customs in their country.
5. How can I track my order?
International Orders can be track using this link An email will be sent right after shipping your order with your tracking information.
Domestic Orders: All orders shipped in the US and US territories are provided with a tracking number via email.
6. Do you ship to APO address?
Yes, we ship to APO's (Army Post addresses) for free. If at check out you are charged shipping fee* we will refund the fee after completing your order. Any military service member in need of the product can contact us for accommodations.
AVOID SHIPPING DELAYS!
We strive to ship orders the same day. However, some orders need manual verification and shipping may be delay if:
- Shipping Address Different from Billing Address - Checkout with PayPal.
- Ordering Single Sizes on first order - Follow these steps to expedite shipping.
- Learn more on how to avoid shipping delays, click here