We ship all orders from the United States , Fort Lee , NJ So if you are shipping to the NYC metro area packages are usually delivered with 2 to 3 days with first class parcel.

Which shipping service do you use?

We use US Postal Service to ship domestic and inernational orders. In ocasions we use an alternate service Globla Post for international shipping.

How can I track my order?

Customers receive an email with tracking informationa and instructions on how to track the order at the US Postal Service website.

Can I ship my order to a different address?

Orders shipped to new buyers are sent to the billing address only, . If you choose a different address expect shipping delays while we complete manual verification..

Does the NoseSecret shows on the shipping label?

We understand privacy is a very important issue . Therefore to maintain the confidentiality of your order, we keep our packaging discreet. We don’t write the name of the product on the domestic shipping label. However, on international orders, we write "cosmetic " as it is required by Customs.

Do you ship to APO address?

Yes, we do ship to APO's (Army Post addresses).

How can I track my order?

Tracking your shipment is easy. Visit www.usps.com and search for the tracking # sent via email after package has been shipped .

Tracking order placed outside the United States, visit Global Post or USPS.com with Csutoms ID# emailed to you.

My order hasn't been shipped

If your order, has not been shipped , check your email for any addtional information we might request for verification purposes.

Most common reasons for shippping delays:

* Shipping and Billing address missmatch on new buyers

* Unable to ship to your location

* Your international address contains non US English characters.

*Imcomplete addresses

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