See answers below
For your convenience and to avoid the hassle of receiving the wrong size, we offer first time buyers to choose from three introductory kits, each kit comes with three pairs of NoseSecret correctors of each size. Choose:
Kit XS, S, M if your nose is very small to a medium size. Asian type of nose.
Kit S, M, L if your nose is small to average nose size such as the one in the video.
Kit M, L, XL if your nose is average to large size. Most males and some females with average to large noses order this kit.
You can also “fine-tune” the fit of your size by compressing the NoseSecret inserts with your fingers.
For more instructions click here.
Please follow the intructions for proper use. If you have further questions or concerns consult with your physician.
For Paypal orders, make your selection at check out. In addition, please register your shipping address, as the "Authorized Shipping Address" in your Paypal account to avoid processing delays.
For Money Gram and Western Union payments, please sent payments to NoseSecret/Fabiola Diamond. You must create an account and choose money orders method of payment. Then send an email with reference number and amount sent to avoid processing delays. Once the payment is cleared we proceed to ship your order. We strive to ship daily but sometimes we need 2 to 3 days to process and ship your order.
For money orders purchases, create a NoseSecret account and choose money order as method of payment. Then send us an email when you send the payment. Money orders should be sent to:
PO Box 188
Fort Lee, NJ 07024
UNITED STATES OF AMERICA
New Jersey residents please include 7% sales tax.
You will remain anonymous when you visit our site unless you provide us with your personal information. We may request personal information to process orders, inform you about our future special offers or to communicate change to our policies.
We will never share your personal information unless you authorize us to do so.
Whenever we collect sensitive information from you, such as credit card data and contact details, the information is encrypted and transmitted to us in a secure way. You can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address. Also, we contract with an Internet security firm to test our website daily for security flaws.
You can also click on Site Lock and Geo Trust banners to learn more about real time NoseSecret secure shopping.
International shipping charges apply to orders shipped to addresses outside the U.S.
Although we try to ship daily, some orders required a more extended verification process. Therefore your order may take additional time to ship. Save our email address firstname.lastname@example.org to receive updates about your order to avoid delays.
Our regular shipping rates are as follow:
-Domestic Service (US and Puerto Rico):
First Class Package: $3.50 (Tracking information provided) 3 to 5 days
Priority Mail $6.99 (Tracking information provided) 2 to 3 days
Priority Express Mail Overnight: $22.95 (Tracking information 3.50provided)Next day delivery, requires signature
-International Service (including Canada):
First Class Package International: $13.50 NO tracking (electronic delivery confirmation for selected countries) Takes 5 to 30 business days Buyer is responsible for packages lost in the mail
Priority Mail International: $32.50 available to select countries NO tracking (electronic delivery confirmation)Takes 10 to 12 business days
Priority Express Mail International: $59.95 Tracking Included. Takes 5 to 7 days
We also offer DHL express at a reasonable price to expedite delivery. DHL shipping rates vary; see rates at check out
IMPORTANT: All of our orders are processed electronically. We do not manipulate order information manually. Make sure the address is correct and complete to avoid processing delays.
First Class Package: Estimated arrival time within 3 to 5 business days.
Priority Mail Domestic: Estimated arrival time is 1-3 business days.
Priority Express Mail Overnight: Estimated arrival time is overnight to two days in some regions.
For International shipping:
First Class Package International: 10 to 30 days (Over a month for few countries).
Priority Mail International : 10 d to 12 days
Priority Express Mail International: 5 to 7 days.
We also offer DHL express at a reasonable price to expedite your order
We strive to ship your order as early as possible. Save our email address to receive updates about your order. Contact us at customercare@NoseSecret.com if you have any question.
Some countries require payment of customs, duties and taxes for products imported from the United States on any value. Such charges are not included in the NoseSecret price. Therefore, you have to clear payments in customs when the package arrive.
Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, United Kingdom, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain and Switzerland
Some restrictions apply to this added free service, such as:
-No refunds, inquiries, or claims are offered, and indemnity is not provided.
-Tracking information only post delivery status online. Customers are not able to obtain further tracking information by contacting the U.S. Postal Service by telephone.
DHL provide tracking information and a phone number is required in order to contact recipient. Make sure your enter a valid phone number
Since we do not re-sell returned products for hygenic and safety purposes, there is an associated processing fee of $8.99 deducted from your transaction total. We do not refund any shipping charges. Only purchases on kits are covered by the return policy. Purcahses on individual pairs are final sale, no return, exchange or refund applies. .
If your order status appears as “verification required” it is because we are waiting for your reply to complete the payment validation process. The most common reasons why you order requires validation are:
1. Shipping and billing address do not match
2. Your order is an international order and we need to validate card holder information.
3. Your address appears to be incomplete or incorrect
4. You need to confirm your Paypal account address
1. The full name of the card holder
2. The registered mailing address of the card holder (as stated on the billing statement)
3. The first 6 digits of the credit/debit card (this tells us what bank issued the card and where it was issued)
4. Need to agree with the terms and conditions of the selected shipping method stated at https://nosesecret.com/terms-and-conditions-of-shipping
For US Customers only:
If you do not want the package to arrive at your billing address, we can request "Hold for Pickup" service for you to pick up your package at the designated postal office. Valid identification may be required at pickup.
To learn more about this Hold for Pickup service, click here.
Tracking numbers may be entered at www.usps.com